Last Updated:  March 2018

PRIVACY POLICY


THIS PRIVACY POLICY EXPLAINS HOW SYNCRASY LIMITED (“SYNCRASY”) COLLECT, USE AND SHARE YOUR INFORMATION. THIS PRIVACY POLICY APPLIES TO INFORMATION WE COLLECT WHEN YOU USE OUR WEBSITES, MOBILE APPLICATIONS AND OTHER ONLINE PRODUCTS AND SERVICES (COLLECTIVELY, THE “SERVICES”) OR WHEN YOU OTHERWISE INTERACT WITH US, INCLUDING WHEN YOU ATTEND EVENTS HOSTED OR ATTENDED BY SYNCRASY AND WHEN YOU CONTACT US FOR CUSTOMER SUPPORT.


Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, participate in a contest or promotion, register for an event or an online course, make a purchase, request customer support or otherwise communicate with us.


Information We Collect Automatically

When you access or use our Services, we automatically collect the following information about you:

  • Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. We may also collect information using web beacons (also known as “tracking pixels”). Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Information We Collect From Other Sources

We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you connect a Syncrasy account with your social media account, we may have access to certain information from the company that owns or operates the social media account in accordance with the authorization procedures determined by such social media company.


Use of Information

We may use information about you for the following purposes:

  • Provide, maintain and improve our Services;
  • Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by Syncrasy and others, and provide news and information we think will be of interest to you;
  • Monitor and analyse trends, usage and activities in connection with our Services;
  • Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
  • Link or combine with information we get from others to help understand your needs and provide you with better service; and
  • Carry out any other purpose for which the information was collected, and which is necessarily contemplated by the collection of such information or is otherwise explicitly mentioned in the process of collection.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • In connection with a joint marketing campaign, seminar, any product or service offered by Syncrasy in conjunction with third parties participating in such offering and such parties may use this information for their direct marketing purposes.
  • With resellers of Syncrasy products and services or with sellers of products and services complementary to Syncrasy products and services, in order to pursue sales opportunities and for other direct marketing purposes.
  • With suppliers, consultants and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we are required by, or believe disclosure is required by, any applicable law, regulation or legal process, including in connection with lawful requests by law enforcement, national security, or other public authorities;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
  • We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Services Provided by Others

We allow others to serve advertisements on our behalf across the Internet and to provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Syncrasy and these entities to analyse and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. This Policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies.


Your Rights

Syncrasy supports your rights to

  • Access a copy of your data and information about how their data is being processed;
  • Have inaccuracies rectified without undue delay;
  • Erasure of your personal data;
  • Restrict data processing of your personal data;
  • Receive all of your personal data in a common format;
  • Object to the recording and use of your personal data;
  • Breach notification.

Securing Your Data

Syncrasy takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction of your personal information.


Cross-Border Data Transfers

Information that Syncrasy collects may be stored and processed in and transferred between any of the countries in which Syncrasy operates to enable the use of the information in accordance with this Privacy Policy. You agree to such cross-border transfers of personal information.


Updating this statement

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice or otherwise seek additional consent in accordance with applicable law.

You should check this page occasionally to ensure you are familiar with any changes.


If you have any questions about this Privacy Policy, please contact us at privacy@syncrasy.io